This warranty covers any manufacturing issue for 1 year after the end of our standard 12 month warranty period.
We will attempt to diagnose any issue with you via email, chat or video to see if a quick fix can be found.
If we determine the item need to be returned we will organise shipping and if the item is found to be faulty repair or replace it and ship it back.
If it's found to be user error the cost of return postage will be born by the purchaser.